Booking Policy for Craft Workshops
Thank you for choosing to join one of our craft workshops! We’re excited to have you and look forward to crafting together. Please read our booking policy carefully to ensure a smooth and enjoyable experience:
- Payment & Booking
Your workshop space is not secured until full payment has been made. Once payment is processed, your spot in the workshop will be confirmed.
- Non-Refundable
All workshops are non-refundable. In the event you are unable to attend, we are unable to offer a refund. However, if you notify us at least 7 days before the class, we may be able to transfer you to a future workshop, subject to availability.
- Cancellations by Us
In the unlikely event that we need to cancel a workshop, we will offer you a full refund or transfer your booking to another available class. You will be notified as soon as possible if a class is cancelled.
- No Shows & Late Arrivals
We are unable to offer refunds or rescheduling for participants who do not show up for a class or arrive after the start time. Please ensure you arrive on time to make the most of your workshop experience.
- Transfers & Changes
If you need to change your booking, please contact us at least 7 days in advance. We will do our best to accommodate any changes, but please note that this is subject to availability and cannot be guaranteed.
For more detailed information on our refund and return policy, please visit our Refunds & Returns Policy.
Thank you for understanding our policy. If you have any questions or need further assistance, please don’t hesitate to contact us. We look forward to crafting with you!